Hibiscus Apartments Fiji

Great location and large rooms

No idea really as Hibiscus accepted and confirmed our booking but then bumped us to The Oasis without informing us or explaining (other than there was something wrong with the room).

They did not provide the apartment I booked at Expedia. As soon as I was charged, they contacted me saying that the apartment booked was not available. The apartment that they provided was a mess: dirty and only one dirty blanket was provided, full of mosquitos and cockroaches, internet did not work, etc... I emailed them photos (few of them are attached) when we were there. they replied: “ok I'm meeting them tomorrow and internet is restored back. I viber her the pictures. i knock the door but no response just a while ago. will update you in the morning” we left 3 days before the checking out date. Expedia should have a better quality control on the establishments using their website.

There is nothing as advertised, management is mess, there is no wifi, room smells, our room gas stove was broken and we had to use the stove from other room which was unsafe as we had 2 kids with us. The staff expects chocolate rather asking if we are alright and comfort. They advertised about the presidential room but there is no any room like that. The toilet flush doesn’t work, the drier at laundry doesn’t work. When complain they just blame each other and say sorry. I won’t rekon this apartment to any body, be aware and find some good apartment. This apartment doesn’t deserve even a star.

owner /manager named Alfaz was rude. he even dont know how to talk to guest. he started to yell cuz of parking. your car front have to touch the buliding in order for others to pass from behind. horrible place to stay and horrible plac to park the car..

On arrival by taxi from the airport, we found the office closed and we had no means of contacting anyone. We were not late and it was still within office hours. We had no choice but to find alternative accomodation. The next day we were off early to catch a ferry to the islands so we have not been able to contact the office as yet.