Blue Light Village hotel

It's and alright place for the price

I booked and paid for this hotel through Expedia, received a confirmation email, and arrived at 10 p.m. only to be told they were fully booked. Staff made no effort to help and told me to “talk to Expedia.” Eventually, the owner came out and said they had a room because someone hadn’t turned up, which felt like a favor rather than honoring my booking. The room was very basic, with no TV remote and no air-conditioning remote — I was told to climb on a chair to switch it on manually. Later that night, staff knocked on my door again insisting there was no record of my booking or payment, forcing me to chat with Expedia well into the night. The next morning, when I returned my key (after paying a $20 deposit), reception again claimed no confirmation and tried to charge me a second time. Only after checking in the back did she say “it’s fine,” without apology. The on-site restaurant was also disappointing: the pizza I ordered was honestly the most disgusting I’ve ever had. Breakfast wasn’t included, and the restaurant didn’t open until 8:30 a.m., far too late for travelers catching early ferries. Overall, this was one of the worst accommodation experiences I’ve ever had. Whether the issue was Expedia, the hotel, or both, the lack of professionalism and basic hospitality was unacceptable. I won’t be using either again.

We haven’t check into the hotel because the hotel said it’s already fully booked.please refund our money

We were in the new wing. Overall it was ok and very convenient to get to Prince Charles Park. Staff are very friendly. Rooms are not soundproof, you can hear the people next door whispering.

Everything was good just the wifi didn’t reach to our room.

Not provided proper wifi , and room service too.